Joe Welsh is a Partner with CORE Restaurant Marketing Solutions which is a national restaurant marketing agency focusing on helping restaurants improve their sales and profitability. Joe has worked with restaurants on a local and national basis. He has developed and implemented programs for US Foodservice, Gordon Foods and Performance Food Group. Joe has his Master’s Degree in Food Marketing from St. Joseph’s University and over 30 years’ experience in the Food Industry covering both the retail and foodservice sectors.
Meeting with restaurant owners the past two weeks, it became obvious what problems exist in their worlds. A changing industry that is technology driven, employee issues and labor shortages along with getting new and younger customers in the door.
Every week I hear this complaint from restaurant owners regarding labor and hospitality management. It’s just impossible to find labor in this market! Is that how most feel? Surprisingly it is not the complaint of many owners
In today’s digital age, many people look at online reviews before visiting restaurants. If your restaurant has plenty of four and five star ratings on popular review sites like Google, Yelp, and Facebook, it is likely to thrive.